Security & Privacy

Security

You can be assured that your payment and personal details are safe when dealing with us, as we take the security of information you provide us very seriously. Zen Cart Software ensures that that the highest level of security is maintained. Our website uses 128 bit SSL (Secure Socket Layer) encryption technology, which is the most advanced website security software currently available for online transactions.

Privacy

EJBC gather and handle your personal information with high regard to your privacy. Here, we outline how and why we gather information.

We collect information to enable us to reply to you if you submit an enquiry or feedback via our website. We also need you to give us certain information, indicated on the form(s) you are required to complete when placing an order.

We collect website traffic data to monitor site use and performance. We also use the traffic data to help us improve the service we provide. The traffic information is not used to gain specific personal information from any individual site visitor.

We will keep your information secure by taking appropriate technical measures against its unauthorised or unlawful processing.

We store your information for at least the duration of any customer relationship we have with you, or as otherwise required by law.

We will not share your personal information with other organisations except as follows:

• Third party providers of services or goods to us, or who process information on our behalf. Any Credit or Debit Card details are passed from our payment provider (RBS Merchant Services) and your Card Issuer.
• If asked to do so, we will disclose your information to enforcement authorities or a third party, in the event of actual or threatened legal proceedings, or if otherwise required to do so by law.

Please note that you have the right to update or rectify errors in information we hold about you.

You have the right to be removed from any of our mailing lists via our website.

You have the right to see a copy of the information we hold about you, subject to your payment of a statutory fee (currently £10). We will require sufficient evidence of your identity before we agree to this process.

We are entered in the Register of Data Controllers under Registration No Z8955122.